Shipping policy
Shipping Policy
Effective Date: August 2026
Thank you for shopping with LM Beauty Lab. We are committed to providing a smooth and reliable shipping experience for every customer.
Order Processing
- Orders are processed within 1–3 business days after payment has been successfully confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Time
Estimated delivery times are:
- United States: 5–10 business days
- Canada: 7–12 business days
- United Kingdom: 5–10 business days
- Australia: 7–14 business days
- Europe: 5–12 business days
- International Orders: 10–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any available free shipping promotions will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number so you can monitor your shipment's progress.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. LM Beauty Lab is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to investigate the issue and provide assistance whenever possible.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through the contact information available on the LM Beauty Lab website.
